travel with Visa
travel with Visa

Great experiences are made when you have fun – VISA makes your journey fun with novel experiences and very beneficial when you want to explore the world. VISA will always have offers and deals to make traveling enjoyable and fun, taking your journey experience to an upper level.  The product is available and accepted worldwide across 270 000 locations worldwide.

You will be able to travel with peace of mind knowing Visa provides payment security and convenience. Travel with Visa and create memories to endure a lifetime with amazing adventures. You will get access to over 1.9 million ATM locations in the world when using the Visa Platinum card.


  • If you lose your Visa or have it stolen – you will be able to contact the Global Emergency Assistance provided for by Visa, and you will be able to block your account through a phone call and you can also have your lost/stolen card replaced – furthermore, the Visa Global Emergency Assistance provides emergency cash.
  • Visa provides hotels, car rental, travel packages discounts, and many others. [See SA promotional offers]

Airport Lounge Access

Eligible accounts include Visa Infinite and Visa Signature to receive airport lounge access – done through the LoungeKey. Unlike with Mastercard, you don’t have to register when visiting the lounge, as you simply have to produce your Visa Infinite/Signature card to the lounge – in so doing, your visit will be processed in minutes.

To know which lounges are in partnership with Visa, visit the LoungeKey Infinite page or the LoungeKey Signature page depending on your product. You can choose from over 1000 lounges globally.

Bringing someone along will cost an additional USD$27 per guest per visit, and charged directly from your card by LoungeKey. This can also be done on the mobile app. Geeing complimentary access to over 900 airport lounges globally for you and for your guest has never been this simple.

Lounges may choose to participate in the program and/or choose to leave the program at any time. Should your Visa be declined for a visit charge, LoungeKey may cancel your membership with them. These offers may be modified without notice by Visa international.

Travel Insurance

You don’t have to register or purchase travel insurance, just purchase traveling tickets or make a booking with the Visa Infinite or Visa Signature and you will be instantly covered.

Your certificate of Insurance can be used for visa application purposes. (Found on the Card Holder Benefits Online Website), If this is all complicated, to be assisted further, you can dial the international Direct line on +971 4 361 1234. You can contact your issuer for all the benefits, terms and conditions as well as an outlined coverage level for your account.

In regard to the multi-trip travel insurance, Visa Travel Insurance covers all trips for up to 90 days and includes the cardholder as well the family members in the policy.

Travel Insurance – Visa Infinite

  • You will be covered for international personal accidents for up to US$ 1, 000, 000
  • Locally you will be covered for up to US$ 100, 000 for personal accidents
  • Visa Travel Insurance gives the Infinite cardholders the Emergency Medical Expenses Benefit for up to $US 1, 000, 000
  • In unfortunate circumstances such as Evacuation and Repatriation, you will be covered for up to US$ 500, 000
  • Hospital Daily Cash benefit offers US$ 100 while you are in hospital for up to US$ 3, 000
  • Unforeseen circumstances such as trip cancellation/curtailment, you will be covered for up to $US 7, 500.
  • Other unforeseen circumstances such as delayed departure cover you for up to US$ 1, 000.
  • You are also covered up to US$ 500 for Baggage delay
  • US$ 2, 500 worth of cover for loss of personal belongings
  • The Travel Insurance for the visa infinite cardholder covers the primary owner, spouse and up to 5 children
  • Age restriction’s 75 years of age for all

Travel Insurance – Visa Signature

  • International Personal Accidents cover for up to US$ 500, 000 and local Personal Accidents cover for up to US$ 50, 000
  • Emergency Medical Expenses pays up to US$ 150, 000
  • Evacuation and Repatriation for up to $US 500, 000
  • The Hospital Daily Cash benefit pays US$5 per day while you are in hospital for up to US$ 1, 500
  • Trip Cancellation or Curtailment benefits pay up to US$ 5, 000
  • Delay Departure pays US$42 per hour and up to $US 1, 000 in total
  • Baggage delays pay US$42 per hour, up to US$ 500
  • Should you lose your personal belongings, Visa will pay up to $US 150
  • The Travel Insurance for the visa infinite cardholder covers the primary owner, spouse and up to 5 children
  • Age restriction’s 75 years of age for all

How to Claim

Take full advantage of the benefits offered and claim when necessary, see the insurance certificate, there are Terms and Conditions.

To claim, you have to email the following details to for the claim to be processed.

  • Cardholder’s Full Name, Possibly as it appears on your Visa Account
  • Firs 9 digits of your covered card number
  • Cardholder’s physical address
  • And choose the section under which the claim applies

DragonPass ‘Dine & Fly’ airport dining program

Get access to over 200 airport restaurants worldwide as a cardholder. You will be required to download Dine & Fly App which will require a simple registration to redeem benefits.  Once this is completed you can visit any participating restaurant and it is important to reference ‘DragonPass’ to the waiter/staff. The app will enable you to redeem for discounts. You will find all the Terms and Conditions on the App. Offers can be modified or canceled without prior notice by Visa international. Bookings discounts

Get 8% off your hotel bookings with in partnership with Visa. Visit the Visa Page, at point of payments, you will be required to enter the promo code “VISA8” to receive an 8% discount, this offer may no longer be available.

Agoda worldwide up to 12% discount Benefit

Get up to 12% discounts in savings with almost 1 million hotels and vacation rentals worldwide with Agoda. Eligible cards include the Visa Gold, Platinum, Signature and the Infinite card. Discounts are non-transferrable and non-accumulative.  You can’t exchange it for cash or used in conjunction with other offers.

Visit the Agoda page for more information and all the terms and conditions. These offers are not available in all merchants.

YQ Meet and Assist

Qualifying cards to receive up to 30% off on retail rates across 450 destinations globally by booking are Visa Platinum, Visa Signature and Visa Infinite. Cardholders may visit YQNOWGROUP to make a booking and have the discount instantly applied.

Booking has to be made at least 72 hours before traveling and this is a standalone offer; eligible cardholders can book other services such as limo transfer, baggage porters, and more.

iBusiness on COVID-19
Protect yourself and others around you
Protect yourself and others around you, If you suspect any case of novel COVID-19 contact the Emergency hotline on 0800 029 999 or use the  WhatsApp Support line on 0600-123456 don't wait until it's too late. Visit NICD for more information as well as SA GOV. For latest results visit: iB COVID, image: WHO



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