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South Africa

Here’s what you can do when changing SASSA payment method for the R350 grant

Following the previous report, SASSA has opened a pathway that enables applicants of the R350 Special COVID-19 Social Relief of Distress Grant to change how they want to get their pension funds. This opportunity came into effect after there has been a number of bad experiences from the applicants who were unable to retrieve their funds from the South Africa Post Office.

The flexible way that’s now been enabled to access your Special COVID-19 Temporary SRD, where clients can choose their convenient outlets lets you do the following.

  • Change from one payment method to another

In a case where you were unable to receive your funds from the bank and/or the post office, SASSA now lets you change your details easier than you can ever imagine. When accessing the system you will be able to change from one payment method to another, be it you want to access your funds from the bank or the post office.

If you send the incorrect details the system will throw you into the Post Office’s queue of payments. Please note that you cannot under any circumstance use someone else’s banking details.

  • Opt from receiving their grant at the Post Office to a bank account of their choice or vice versa;

Basically this is what’s the whole point is about, changing method of payment to be able to receive the grant at the Post Office or the bank, the choice is yours. You can also change the method of payment from a bank to a Post Office.

  • Move their payments from one bank to another;

You can change banks, if you were using ABSA and would like to use CAPITEC, you may do so, or Perhaps move form Tymebank to NEDBANK, or vice versa.

  • Choose a cash send option;

SASSA lets you choose the cash send option, where you can choose how to receive your funds with the bank of your choice.

  • Clients who opt for cash send must also use the cellphone registered in their name only.

It is also important to note that This flexible option will be open only from Monday, 03 August – Sunday, 09 August 2020 – 24 hours a day.

‘Approved applicants or clients of the COVID-19 Social Relief of Distress Grant can change their payment preference by visiting https://srd.sassa.gov.za’

How do I change my banking details

Visit https://srd.sassa.gov.za/ If you are an approved beneficiary of the SASSA SRD R350 Grant and you wish to change your banking details, and submit your ID Number on the form at the very bottom of the SRD website.

  • An SMS containing a secure link, unique to you, will be sent to the mobile phone number with which you registered during application.
  • Click on the link in the SMS and follow the instructions carefully.
  • Should you select payment into a bank account, please ensure that you are the owner of the account. SASSA cannot pay your grant to another person’s bank account.
  • Should you select the money transfer option via one of the major banks, please ensure that the mobile phone number on which you received the SMS is registered in your name. SASSA cannot pay your grant to a mobile phone number that is registered to another person.
  • Please also note that the new banking details will only be used for future payments, after verification.

South African COVID-19 Information Portal

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Kgontse Dorcas 4 December 2020 at 8:38 am

At post office the is a long quee and they say no sestem

Didimalang Mosweu 3 December 2020 at 11:10 am

I would like to change my payment from post office to bank

Lwando fuma 2 December 2020 at 4:26 pm

I want my money via the bank

Phelokazi 2 December 2020 at 11:22 am

I want to transfer my money from post office to my nedbank account because post office has lost ng queries

Tiroyaone 1 December 2020 at 7:52 pm

Changing payment From post office to bank

Dikeledi Moholo 1 December 2020 at 12:52 pm

Hy I like to submit my bank details

Lukhanyo 1 December 2020 at 9:24 am

Hyy sir or ma’am I would like to change my bank method to another

Sinenhlanhla Madungandaba 1 December 2020 at 7:48 am

Hey I would like to change my srd money from post office to my bank account

Nozalama Makhubele 1 December 2020 at 6:14 am

I need to change

Mbuso 30 November 2020 at 6:10 am

I would love to change my payment method from post office to Capitec bank

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