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South Africa

Here’s what you can do when changing SASSA payment method for the R350 grant

Following the previous report, SASSA has opened a pathway that enables applicants of the R350 Special COVID-19 Social Relief of Distress Grant to change how they want to get their pension funds. This opportunity came into effect after there has been a number of bad experiences from the applicants who were unable to retrieve their funds from the South Africa Post Office.

The flexible way that’s now been enabled to access your Special COVID-19 Temporary SRD, where clients can choose their convenient outlets lets you do the following.

  • Change from one payment method to another

In a case where you were unable to receive your funds from the bank and/or the post office, SASSA now lets you change your details easier than you can ever imagine. When accessing the system you will be able to change from one payment method to another, be it you want to access your funds from the bank or the post office.

If you send the incorrect details the system will throw you into the Post Office’s queue of payments. Please note that you cannot under any circumstance use someone else’s banking details.

  • Opt from receiving their grant at the Post Office to a bank account of their choice or vice versa;

Basically this is what’s the whole point is about, changing method of payment to be able to receive the grant at the Post Office or the bank, the choice is yours. You can also change the method of payment from a bank to a Post Office.

  • Move their payments from one bank to another;

You can change banks, if you were using ABSA and would like to use CAPITEC, you may do so, or Perhaps move form Tymebank to NEDBANK, or vice versa.

  • Choose a cash send option;

SASSA lets you choose the cash send option, where you can choose how to receive your funds with the bank of your choice.

  • Clients who opt for cash send must also use the cellphone registered in their name only.

It is also important to note that This flexible option will be open only from Monday, 03 August – Sunday, 09 August 2020 – 24 hours a day.

‘Approved applicants or clients of the COVID-19 Social Relief of Distress Grant can change their payment preference by visiting https://srd.sassa.gov.za’

How do I change my banking details

Visit https://srd.sassa.gov.za/ If you are an approved beneficiary of the SASSA SRD R350 Grant and you wish to change your banking details, and submit your ID Number on the form at the very bottom of the SRD website.

  • An SMS containing a secure link, unique to you, will be sent to the mobile phone number with which you registered during application.
  • Click on the link in the SMS and follow the instructions carefully.
  • Should you select payment into a bank account, please ensure that you are the owner of the account. SASSA cannot pay your grant to another person’s bank account.
  • Should you select the money transfer option via one of the major banks, please ensure that the mobile phone number on which you received the SMS is registered in your name. SASSA cannot pay your grant to a mobile phone number that is registered to another person.
  • Please also note that the new banking details will only be used for future payments, after verification.

South African COVID-19 Information Portal

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Sthembiso 15 December 2020 at 11:01 am

Wverytime when i go to post office i can’t get my money

Xikombiso Eden 14 December 2020 at 1:05 am

Hi…I would like to change my payment from post office to my bank account

Qaphela Raymond khathi 11 December 2020 at 4:47 am

Hey I only find out that my application was approved and my payday is on the 25 which is the Christmas day,so my question is how I am going to collect it?0r can I send you my banking details?

Siyabonga makhanya 10 December 2020 at 4:38 pm

Banking details plz post office ar not around here plz srd

MVELI MIZO 10 December 2020 at 6:18 am

I would like to change my payment from Post Office to my Account

Nyakisho 7 December 2020 at 3:46 pm

Hi ,I like to change my payment method from post office to my bank account but that number I used to register with ,is lost but when I use Google to check my status it agrees to show me that I’m approved so i want to change that method while I’m using that number I took too long to do sim swap so now I use another then I need help for changing these method to my account

Dora Nomvula 7 December 2020 at 12:02 pm

Hi I would like to change my post office payment to my bank account

Rebone Dobyns 5 December 2020 at 9:32 pm

I like to change my payment from post office to my bank.my account number is 62863397785 fnb.

Sinalo xotyeni 5 December 2020 at 7:27 pm


Letsatsi 5 December 2020 at 9:45 am

Hi I would like to change my payments from post office to my bank account

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