How to unblock NSFAS Wallet

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When you try accessing your NSFAS Wallet and get a notification that your account is blocked, there’s no need to hesitate, all you have to do is send an email to unblock@nsfas.org.za for assistance.

Required Documents

The following are the documents that will be required:

  • Copy of your ID (Identity Document) or a Smart Card ID (in regard to a smart card ID, ensure you print both/scan both side when you attach to the email.
  • Your ID number must be included even if it’s clearly shown on the copy of your attached ID.
  • Cellphone number (that one that’s always available) and your email address, even when sending through the same email address.
  • Physical and/or Postal Address
  • Name of your TVET college
  • A full description of their query.

Read: What does the NSFAS funding eligibility mean


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