In a statement, SASSA has confirmed almost 5 million applications submitted for the COVID-19 Grant relief. The figure is comprised of duplicate, incomplete, invalid, and undeserving applications. With this high volume of applications, SASSA has been unable to respond in time as it’s been operating with a third of its staff during level 4.
‘Just under 5 million applications have been received and this figure includes duplications, incomplete and invalid applications. Some applicants were sent messages to provide banking details and they are requested to respond as quickly so that they can be paid before month-end.’
South Africa will be moving to Level 3 on 1 June 2020, In that case, SASSA will have more of its staff operating which will evidently increase the number of payments made.
‘At the moment SASSA is operating with a third of its staff during level 4 and a move to level 3 will increase human resource capacity drastically so that payments are made quicker than it is the case currently.’
SASSA emphasized that those who do not have bank accounts will be paid using cardless services using any ATM (FNB, Capitec, Nedbank, Standard Bank, African Bank, ABSA)
WHAT’S MORE?
SASSA is tackling the mammoth task at hand with all the resources available to eliminate wasteful expenditure and to avoid fraud.
‘This process involved intense negotiations with institutions in the value chain and this, unfortunately, accounted for the delays that were encountered. These delays proved to be worth it, given the number of applicants that could be excluded during the process as they are either in receipt of social grants or UIF – two factors which expressly disqualify applicants from receiving this grant’ Stated SASSA in a statement.
The SASSA CEO Totsie Memela has apologized for those inconvenienced by a slow process. ‘we had to remove duplicated and incomplete applications which account for nearly 50% of all applications received’ said Memela.
‘We have eliminated a number of undeserving applicants and this has saved the Fiscus close to R14 million which could have sky-rocketed to over R81 million by October.’
Please note that all citizens cannot apply for the COVID-19 relief grant at the SASSA offices. SASSA will only accept electronic applications (WhatsApp, USSD, online (http://srd.sassa.gov.za/) and email)
IMPORTANT:
SASSA states that ‘On Mondays and Tuesdays local offices strictly attend to applications for Old Age Grants On Wednesdays and Thursdays local offices strictly attend to applications for Child Support Grants and foster child grants. Fridays are reserved for admin purposes as well as to deal with referred cases from previous days.’
What is the problem i was aply on the first whatsup n then again on sms but hear nothing from sassa . Guys who i help from my phone they get the approved sms. Cornelius coetzee 7***********82
Hi Corneluis, please be patient.
Hi i received a sms my r350 grant was approved and I dont have a bank account .but I am still waiting for a pin
Help what do ido igot aproval for 350 ichose nedbank cadless ichek status said paid on 30 which was yesterday so iwish to know which one is my pin igot sms with six numbers saying submited to nesbank wht do ido use those numbers?
Good Day Ntombi, please use Nedbank for Cashless services to be able to withdraw you R350 grant relief fund
Hello,I don’t have smart phone and link doesn’t help me,how can I add my account number
Good Day Nonhlanhla, choose cardless services, Under banking details, select ‘NO’ and choose a bank of your choice for cardless withdrawals
Hi when I check my application status it say not available what should I do?
Good Day Lebo, which platform did you use?
Good day I tried to check the status for my mother but says not available
Good Day millions of people are experiencing the same thing, SASSA hasn’t responded Precious
Hy isaac can u pls help me
How may I assist you Geleon
I didn’t get a password but it says I must provide a user name and password which I don’t have
SASSA is well aware of the situation and the system will be up and running from tomorrow
Hi i need your help i’ve got an sms fro sassa say they need my acount details but that link doesn’t want to open what can ido?
Hai i’m Magezi i had apllied Covid-19 sassa
grant and got a failed respond,not working and i had received Uif money that ended at the end of January,what must i do now?
Hi i lost refrense nmbr
Hi Valentina, Regional Contact Numbers for Social Relief of Distress (SRD) Applications. CALL SASSA National Call Center: 0800 60 10 11 or Email to: grantenquiries@sassa.gov.za
Hi i received a sms my r350 grant was approved and I dont have a bank account .but I am still waiting for a pin
I receive a sms my R350 was approved and receive a sms to confirm my details…then I receive a msg that confirms successful update of banking details.but till I didn’t receive the money
Hi I approved on Sunday 31 and I choose cardless service but I didn’t get the money why?
Hello since I’ve sent to apply for the R350 never got an reply or anything
Hi I got a SMS from sassa saying I was approved then they asked if I had a bank account and I said no then they asked where must they pay it in and I said standard be bank I did not receive any pin or anything like that I want to know what is going on SASSA SRD Grant provisionally approved. Please visit https://srd.sassa.gov.za/sbd/72e297f32e3a488394417849e5b477f4 to provide your bank info.This is the first sms I got Application ID: . SASSA confirms successful update of banking details for STANDARD BANK. And this was second one got nothing else except that
I applied using online forms I haven’t received the massage that wants my bank details,but when I check my Status shows that I approved please assist what will be the reason ?
I applied using online forms I haven’t received the massage that wants my bank details,but when I check my Status shows that I approved please assist what will be the reason it’s a long time now please help I am in need ?
Hi I applied few days ago and when I try to check how far the status of my application it says the system is not available kindly assist on this matter.
Still waiting no answers. When I check it’s says not available it’s been long. Explain please
Good Day Delmonique,
We’ll hear from SASSA hopefully on a Monday, millions of our citizens are facing the same issue.
Hello ..my. Status says not available
Hi Phillipine, since SASSA apologized for the detail and the offline system, there haven’t been any developments. Keep in touch
I applied a day after it was introduced and till today I’d didn’t receive any feedback from sassa
I received a message that says App.ID *******. SASSA SRD Grant provisionally approved. Please visit https://srd.sassa.gov.za/sbd/30c6f5fc6dff4997b11764b35db7a25e to provide your bank info. And I did , after that I received a message that Application ID: ******. SASSA confirms successful update of banking details for CAPITEC BANK…. but now the problem is that I can’t check my status and i have not received any money … what may be the problem????
Hii so my application was approved and i have given my banking details n received confirmation sms regarding my banking details but havent been paid yet
Hi.. when i want to check my application it says not available
I apply for sassa grant but ilost the msg for approval is it possible to get it back
Please contact SASSA directly they will advise further on this
Hi I’ve applied for SRD grant and it was approved and I chose a FnB bank but I don’t have a bank account and my SRD status says my payday is 30 coz I’ve applied on the 26 of May but even now I’ve never received a sent so please assist what should I do next?
Hi I’m phindile ineed help i have apply and when I check the status it says approved how can I get the link to put my bank details
Hi… I received a msg saying that the srd grant has been approved and I need to take my ID to the nearest post office but can I change that option to a banking option?
Hi
I have a sms stating that I should go to the nearest post office to collect the srd grant but can I change that to a banking option?
Hi Isaac I need help, I have apply but if I want to check my status I get this message (The reference number associated with this phone number and the one provide do not match. Please check to make sure you have the correct form reference) I don’t know why. My number never change please help
Hey… What to do if your application status says approved but you have not received a message to provide banking details?
Hi when i check my application status it say not available what should i do
Hi ,I would like to know where can I go and send my banking details as I have applied for R350 R350 grant?
Good day me and my son both has applied over 2 months ago already and it still says pending with absolute no response or feedback from sassa? what is the issue here? i mean people aint earning a living at the moment yet there is a endless delay? please help?
Hi am Nelisiwe
I have approved they tell me to proveid the bank account
But I don’t have bank account ,,,, please tell me how au gonna get it
Oh if i can us eewalet
Hi Issac
Is that be a problem if we apply for unemployment grant using one cell phone number for different people?
Hi Isaac, I’ve applied last month but up to now I have not received any response from Sassa
Hi Isaac
It’s been a month since I hv applied for Unemployment Grant but they haven’t even sent me reference or Pin
This R350 was not meant to help hungry, poor people.
I have been helping one poor of the poorest to apply. I used all the methods given. They always say the OTP is invalid even if you use it within an hour though is valid for 24 hours.
At this stage I propose that the president explains what is going on as no one asked or forced him to promise unemployed,hungry South Africans this R350.
hi, i have checked someones status its said approved but no sms how will i access the link for the banking details because i only have application id
I have been approved for The srd grant but havent received any sms from sassa to provide banking details
I applied on email 1st i didn’t got any respond then aftr applied wth ussd i 4got 2 put my name i only put surname then aftr tried 2 correct the error i made it denied thn i leave it like dat applied for some1 else Thy send an sms which says he’s approved bt mine is stl pending how coz i sent the same day using the same cellphone till now there is no respond frm Sassa.
I applied on email 1st i didn’t got any respond then aftr applied wth ussd i 4got 2 put my name i only put surname then aftr tried 2 correct the error i made it denied thn i leave it like dat applied for some1 else Thy send an sms which says he’s approved bt mine is stl pending how coz i sent the same day using the same cellphone till now there is no respond frm Sassa.
Hi my sassa is approved but no pay out. Can you tell me wat is wrong. My bank account is hundred persent
I applied on email 1st i didn’t got any respond then aftr applied wth ussd i 4got 2 put my name i only put surname then aftr tried 2 correct the error i made it denied thn i leave it like dat applied for some1 else Thy send an sms which says he’s approved bt mine is stl pending how coz i sent the same day using the same cellphone till now there is no respond frm Sassa.
Hi my name is Oniccan I was applied and my application was approved so how do I check my status please help I choose FNB cardless withdrawal
Good day isaac
Im applied via whats and ever thing went well, now last week still i was able to view my status with my reference number, now it show that my number does not match reference number…i checked and my refence still active but i cant check my status cause the number is changes with out me knowing…where do one report this metters?
Hai. My brother applied begining of last month but when he checked the status it says failed. That means he won’t get it
Im Mzimasi Albert Buwa I applied but theres no responce .Im worried. Please help.
Good day,, is it possible to change my banking details for sassa covid relief,,, its been approved but the bank im using has taken the money,, i need that money. Please what must i do?? Im uneployed
I applied early in may got approved but I have not been paid yet and i can’t check my payday date why?????????
I received R350 only but I applied in May and was approved in May. Shouldn’t I receive R700 for both May and June?
Why is my 350 still pending from like nearly a month and a half ago? When is this going to be paid out? Or is it only selective people getting it?
Hi when I check my status on internet I’m approved problem is that the number I’m approved on I’ve lost it is it suppose to be sent the message on a new number or via email of confirming banking details
To whome it my concern
My name is Lindsay Cochrane I applied for the sassa unemployment last month with my ID number but still iam wait for my application to show me it’s aproved or who do I contact to find out more thank you .
Kind regards
Mr Cochrane
Ngicela usizo ngingayilungisa kanjan iAccount yam uma yaba wrong ngenkathi ngihambisa imniningwane yemi
I am approved pay day 11 no sms how long does it take
i have been trying to apply for SRD but i wasn’t approved anymore still now i did apply via email even on WhatsApp but still nothing changes.
Hy my status says I should go to sasaa or post office
Hi I used my phone to apply for a freind and when I checked status for him it says the form ref and the number dont math I have only applied for him and is the number I used to apply for him how can I help him with this.
If I delete my massage of R350 money grand you can send another message
Hi Isaac I applied 350 grant for my uncle it was approved In may but I deleted sms by mistake, what must I do to get am sms again
Hi I applied for the SRD grant in May and my status is still showing pending. I am currently unemployed with no income. Tried calling the sassa number and it’s always busy. So how can I go about from here?
I used whatapp to apply bt didn’t get a response yet is my application approved or not I have a refence number
Good day Isaac, please help this guy has deleted the message that has a link to adding account number, and I can’t find it on the app.
Hey i did applied and when i check im approved , my payday was on the 11june but i have got any sms or respond from sassa
I hve received message saying i must send my ID number so i dont know what to do
Hi
I applied on 11 May 2020 but till today it is pending… I know I deserve it because I’m not getting any income…why is this happening? Why they don’t approve my application????????
My status says payday was made on 26 may 2020 but didn’t receive any money pls help
I applied on the 16 May my status is still pending. I am unemployed not receiving any form of payment. Please explain how this whole thing work.
I checked my status and it says approved but I didn’t get SMS for my account. And again it says I got paid on the 13 but I didn’t receive any SMS for giving you my account number
Hi I’ve registered for sassa but since they replied me..they say delivery is delayed
Hi i applied in march for this social relief grant and im currently unemployed,Sassa send me a sms stating that im declined cause of other income…how is it possible nd where did they get their false info from .my contact details (cellphone number removed)
I like to no they say you must phone the 0800 number but that number u do not get your answer al I what to no I have no banks account and no work I dit do al my SMS on wattsup and no response from pls help me
William please find someone nearby to fully assist you with the application, can be a friend or a relative
Hi im david mathevula i received that link for social grant relief to fill in the banking details unfortunately i accidentally deleted it so how can i get back?
Hello! I’ve received a message from Sassa regarding my application, it says I’m declined due to my details not matching my ID number. How can I fix this error?
Hi I’m Excellent Malele I’d (000*…06088) you approve my application on 23 May. I’m still waiting for payment SMS.
When i applied for the grant i don’t remember which cellphone number i used as i use a phone that uses two sim cards at first when i checked my status it said it was submitted but now it keeps telling me that the reference and the cell number do not match. I’m so desperate, i just don’t know what to do?
Hi my relief grant status has been approved for 7days now but I havent gotten any link or message yet
What do I do
SASSA dnt even know what they doing i have been approved in MAY but still dnt get my money or a message from them about banking details i am dam very frustrated with THE MINISTER SHE SIT AND EAT A HOT PLATE OF FOOD WHILE WE ARE SUFFERING TO GET THE R350 FROM MAY SHE NEED YO THINK OF THE POOR AND GO CHECK WHAT IS HAPPENING
Hi I want to no how long will I wait I did apply in June 15 but it’s still pending
Your account is still being reviewed and is in a queue to be verified.
I get the approve msg on 27May but I’m still waiting there is no msg says the money is on.
Since I applied for grand on 27 March till now I didn’t get money
Hi since i applied may and got a respond that i must provide banking details but still i havent received any sms that money is in so what should i do next because its july noe?
I need my opt reference number for sassa
Since I applied may it says approved but didint get anythng
Since i apply for grand may says approved but i didn’t get anything ..or massage that shows may approve .but if i check it online they says on May decline, June pending
Hi. Since I started applying this sassa, I didn’t receive anything.No response yet. Even when I check my status it keeps saying ‘Failed’. What’s wrong???
I’ve been trying to check my status several times it’s says failed what should I do
Morning I was approved for May and June gave banking details that was successful loaded but didn’t received a sent yet and it’s already August still have to receive July also it’s seems like I’ll never received any money and the pandemic shal be long time over
I did apply but they said my id number does not match with my details while it does
Since i apply on March i didn’t get money
Hy, I’m unemployed person but they said I declined by sassa because there is place dat I’ve got some money ,how ??