If your number is on the NSFAS (National Student Financial Aid Scheme) database, you should have already received their NSFAS COVID-19 SMS.
The SMS read:
“COVID-19 is spread by saliva or nasal mucus from sneezing & coughing. Keep 2m away from other people to avoid catching the virus. Higher Health & NSFAS.”
NSFAS has applied precautionary measures in line with the lockdown since announced by President Cyril Ramaphosa and the extension thereof.
During the lockdown, NSFSA offices will be closed, however, it will not have an impact on NSFAS operations with regard to the student cycle. This includes application processing, appeals, and allowances.
NSFAS Contact Centre will be suspended for the duration of the lockdown, in a statement, NSFAS said: “A contingency plan has been implemented to strengthened alternative communication channels and platforms to ensure full accessibility.”
You may continue to communicate with NSFAS via the virtual contact center from 08H30 to 17H00, Monday to Friday on the following platforms: Email (firstname.lastname@example.org), Facebook (National Student Financial Aid Scheme), Twitter (@myNSFAS), Instagram (myNSFAS) and NSFAS online account (http://www.nsfas.org.za/).