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SASSA to explain Passwords, Usernames and failed status check


Their statement reads: ‘We’re currently offline for checking the status of your COVID-19 grant and uploading bank details. If you get the screen below please ignore and try again tomorrow. Our technicians will work through the night to resolve the problem please accept our apologies’


SASSA will be explaining soon what is happening in their end. They have been a number of complaints today as I was going through comments on iBusiness’ SASSA Status Check report.

On Thursday, many were unable to check their status as it returns a ‘Not Available’ message, and many are convinced that it is the way SASSA rejects applications. This is yet to be confirmed, as nobody knows what is happening.

There are those who are approved and they are now asked for passwords and usernames, this may be a way that SASSA will be processing approved applications, if that’s the case, all those asked for usernames and passwords will receive them via SMS or SASSA will communicate this further.



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Ditlhoriso 25 June 2020 at 9:54 pm

I deleted the sms that I should collect my money on post office,what can I do ? Can I sent the the bank details to sent it via bank? If yes can I have the usssd to submit my bank details

Nelly tlali 22 June 2020 at 10:56 am

I got message with lick to fill my banking details but it keeps saying failed what to do

Lethabo 22 June 2020 at 10:36 am

What if it says invalid ID, how does one deal with?
As trying applying again does not work?

Eugene 19 June 2020 at 2:57 pm

Hi I applied and was declined with no reason given. I heard the update on the radio that I must update my application but the USSD code don’t allow me to do that. I need help how to do it please.

Edith 19 June 2020 at 2:53 pm

Hi I went to post office to draw my money but was told my address don’t appear on system so they cannot pay me.

Wandile 18 June 2020 at 10:09 am

Hi… I have been approved but no SMS.

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