For the past few days, the SASSA system has been up and down – unemployed citizens of South Africa who qualify for the grant have been able to check their R350 SRD status – while may have been approved and still waiting for the SMS from SASSA providing the link to submit method of payment.
Many others have been failing to submit their banking details as the system returns the ‘fails’ message pop up. SASSA has reassured that those who qualify will get their full salary regardless of how long it may take.
What do we know so far?
- 13 million applications were received across different application channels.
- Duplicate applications were identified and eliminated.
- 6 578 762 single applications remained
- To date 3 277 660 applications were rejected
‘Please note that SASSA has been experiencing high application volumes in the first couple of weeks. Many people also apply more than once or apply on all the channels. This delays the process as SASSA will only consider one application. Please be patient, they will revert back to you as soon as possible. Every applicant will be advised as to the outcome of their applications’
The best thing possible to know is to be a little more patient. If your account is still pending, you will know the outcome of your application – everyone will – no matter how long it may take.
At the point it time, a lot of people may feel ignored, however, dealing with millions of applications and queries is definitely daunting and patience is required. SASSA updates once in a while, but will hear from it soon.
‘Verification process takes time. Please bear with us, we apologies for any inconvenience this might have caused.’
Hi my sassa grand has been approved I checked on WhatsApp my status say approved but I didn’t get the link what’s next? Should I wait or what
Hello my status says um approved but I didn’t receive a message to provide for my banking details ,plz help me my I’d application is 22***5 and my cell no is 07382**38*
Hi my status says I’m approved and I got paid on the 13of June but I didn’t got SMS for the link of account number
Whaahaahaa! Comedy of errors! Using a pocket calculator one can easily determine that it will take around four years for SASSA to do what they say they’re doing. Just yesterday SASSA vowed to repeat the exercise every month and hence, assuming the SRG should last for six months, the last recipient should receive their final installment in around 2044…if they’re still alive. I’m honestly not surprised.
On a differently similar note, Big Chief Ramaphosa held a party when the might of the Air Force managed to fly a few South Africans home from China. America had a lower key party for putting people in space; for perspective. We are lost!
I applied but its still pending I don’t know why. If am not qualifying I think should get messages telling that we do not qualify
We can only be patient, Anelisiwe.
Hie Sir I already reiceved the sms from SASSA asking me bank account still today dololo no money ‘ i received on my account ‘ it was 26 May 2020 the day iwaz providing SASSA with my Account details
Luvuyo when last did you check your bank balance?
I got a bank details links but it keeps failing what I must?
I can’t submit my banking datails ; they keep on failing whenever i try to submit them i don’t know why.
Please help
I applied in may and when I check my application it says it has been approved since from the 15th of may but I hvnt received any massages where they are asking for my banking details I don’t knw why I hvnt received it yet
And I applied for someone else too and I accidentally filled the form with wrong numbers and now I was wondering if it’s possible to change them so that she can receive the massage for her banking details
Hy Isaac, they send the link of approval for the ID no 7607*****088 since last week Saturday but can’t open the link to send back details what can I do
Hi Brenda, please ensure you have enough data on your phone, and or ask someone to copy and paste the link in your browser to complete the transaction
I have an account at post office will sdr automatically send the money in my post office account
I lost my sms link for submitting banking details please resend it
I’m approved buh I haven’t received any response from sassa not even sms wht should I do should I wait?
I lost my bank details king
I lost my bank details link
Hi i need help i want to change my bank details. Please help with a link to change bank details.
I got approval sms to provide banking details but keep on failing ????
Refiloe mamogale : i. Apply for sassa grand but they still pending why?
My application was approved but my money not send yet why
My status says that my application has been approved but I haven’t received any SMS to send my details. How do I send my bank details?
I CHECKED MY STATUS APPROVED BUT NO SMS WHY IS THAT .
Hi Isaac
I checked the application status two weeks ago and It’s said ‘approved ‘ but to date I haven’t received the sms with a link to put my banking details. Should I be worried? I feel like by now I should have received the sms
Regards
Nombiyiselo
Hello sir how do I submit bank details..I was approved when I check my status..I got a message that I should submit bank details
I’m not sure if my banking details are submitted please help me .my details are 168*****4 capitec bank my I’d number is 9110*******89
Is there a possibility that they can resend the link to me please… (cellphone number removed)
Hi isaac we received the link to send banking details but before doing that I mistakenly deleted the sms please help
I got the link but when im tryi3 to log in to it it says web is unavailable what can i do.its hard to send the bank details now
I used my sister,s card since I had no card now I opened my card but how do I upload details?
Hello my status is approved and I did received the link from sassa saying I must send my banking details,I mistakenly deleted the link,now I can’t send my banking details for payment,,pls assist ,what can I do.
I recieved an sms from SASSA with a link to provide Bank info,I tried so many times ,result said the link doesn’t match any page
I dont know how Sassa is verifying the detail i recieved the sms declining my application and yet i am not working and i dont recieve any source of income i depend from my sisters for anything
Hi Isaac.
My Sassa grant status says I’ve been approved. But I haven’t recieved the Sms as yet. Should I wait or?
Yes, give it some more time Sbo
I applied on the 9th of may 2020 for the SRD and today I hot a feed back saying my application has been decline since I have an income. I am currently unemployed receiving zero income nor grant, I would like to know how did they come to a conclusion that I am receiving an income?
Kind regards
Marta, iB would like to run your story, check your email
I lost the SMS before adding banking details how can I regain it?
Hi… I checked my grant status and it says i have been approved and funded but i haven’t received an sms for banking details.. What should i do?
Mr isaac I have already received mine with my bank account. But isit possible to change the way I receive money to a voucher
Can sure can i change my payment method if I have already received my 350
My grant has been approved and I’ve updated my banking details…how long will it take for the R350 Covid 19 grant to be paid after approval???
i applied but with 2 different cell numbers as the one was stolen and now its declined after pending so long since may 2020 i dont work i dont get any sassa grants or any income im over 18 and a south african what can i do ive tried emailing phoning but no answers at all plz assist me thanks melissa
It June half of the way. Now how do you get money if fathersday is around the corner. Please this is getting out of hand
Hibbmy application was approved but due to unforeseen circumstances I could provide my banking details what must I do now because I have mistakenly deleted the message containing the link
Hi, I just checked my status and it’s saying declined, I really don’t understand why as I’m currently unemployed and do not have any source of income, nothing at all
Lost SMS before sending banking details pls help
Hi can you plz help me I got approved for the social grant last mnth and I provided my bankn details bt at that time I didn’t knw my account was closed, now wat do I do, hw can I go abt correctn this as the toll free number is always unavailable
My application has been approved and I have sent my banking details eventhough I have no bank account n it was successful before but If I check now it keeps saying failed. Wht happens next. If I check fr balance it says I should visit post office or sassa offices
I’m Approved but I haven’t received anything yet
Hi, i applied in May and i got approved in June, and my SRD status states ‘payday 18’. But i have not recieve payment and i even haven’t recieve any sms either.
My application is approved since last week but never received an sms to update my banking details. Should I be worried or they will send an sms soon
Hello I got approved for the R350 grant and got the sms but it says I must collect the money at post office. Why don’t I get the link so that I can put my banking details. Please help
How do i receive the sms link again coz i mistakenly deleted the one they sent me b4 submitting my banking details
how do I send the banking details ?
how do one upload the banking details ?
I have been approved but if I am trying to send bank details the link fails please
I got an SMS saying I must go to the post office to collect but didn’t get any link for providing bank details,wah should one do because the post office is always full.
If when I upload my banking details it says failed, what could be the problem?
Hi I’ve checked online the status of my application…says approved..paydate..18June….no SMS….for banking details…what do I do…I have OPT no ….
They ask for my banking details on 30 May 2020 but no payment yet,I choose FNB as I don’t have bank account
I lost my sms link for submitting my banking details please resend. Thanks
Hi I received sms to collect the 350 at post office but I have copy of Id not original what I do???
Hi
I am Simangaliso Mkhize, I recieved link to upload my banking details three weeks back and when I check my status it keep on saying approved but I not getting a bank notification for payment, Should I keep on waiting or check my bank balance.
Thanks & Regards
Simangaliso Mkhize
My application has approved but I never get the banking details links so that I will be able to get my R350 cos they said my pay day is on the 18 of June which was yesterday
Hello
Is there any chance one could change bank details to Post Offices? Post Office people get there full R350 we at bank must pay bank fees please help
Hi my name I Nobuhle Promise Mfazwe and I applied using my cousins cellphone number and found out she deleted the banking details link that was meant for me. How can I retrieve the link again and why was it not sent to the number captured when applying.
How can get the sms again I lost it
I want that link
I’have being declined what are reason for that cause i’m not working and income labour sad no income
How long does it take for the grand to be paid in after submitting your banking details?
This link does not work i’v been trying several times since May till now
Please resend sassa R350 message on 0712***74 . I lost that link
My status is approved but I’m still waiting for the link but I’m confused because my paydate is tomorrow 20 Status showing me that
Good Day, I lost the SMS link to submit banking details. Kindly resend to 08****5873. Thank you.
Did they ever resend the link
i receive a massage with a link bt i filled acount incorrect please help how to change it?
I received the message that says I must upload my banking details on 30 may but when I do it says failed pls help
When I check my application status it says approved but I didn’t received the link to provide my bank details I ask that Link
When I check my status it says approved but I didn’t get the link to provide my bank details
Hello How long does it take for the money to be paid in after submitting your banking details?
i lost my simcard which i applied with what can i do my status says im approved can i go to the post office near by
Please help i lost a link to provide bank info..
I also recieve my approve with link 3weeks ago and it dont open can you maybe sent all my details then i can use Ewallet if it possible
Isaac, quick question.
Does it matter which post office one collects the grant from? Say perhaps when you first applied, you were at a different town and personal matters force one to change places. Does it matter or so long as its a post office_its okay?
Can you plz assist me I did receive an sms with the link to submit my banking details but when I send the banking details it says “FAILED” plz assist.
Please resend the link
Hi Isaac my application has Approved but I didn’t get sms for uploading my banking details.. I just wanted to know what must I do in oder to get that SMS?
I lost my sms link so i can’t send my banking details please re-send it again
A link was send to phone but got erased by accident how do I retrieve the link
Please resend the link to fill in banking details for cell number 065****642 please
I lost the link to upload my banking details. Please resend the SMS to 072…5699
I was send a succesfully confirmed massage, they asked for my bank details, which I unfortunatly do not have, I selected no at the option that asked u have an account, then got approved on the 11th of June, what must I do now, go to the nearest post office or wait for the banks cash send
Hi I was approved and received the sms that I must visit the post office with my ID… Did that several times all they say is sorry no money for sassa payouts
I need help I lost the sms that needs bank details please help, I’m stuck. I
Hi I need help I lost that sms wish ask for banking details I’m stuck, can u plz resend it.
I applied in May for R350 grant but still I have not receive a link to provide my banking details and I’m worried those applied after me already been approved and got the link to send their banking account
I applied in May for R350 grant but still I have not receive a link to provide my banking details and I’m worried those applied after me already been approved and got the link to send their banking account please help me
I applied in May but still not been approved and those applied after me are already have been approved and got the link to send their banking details but me nothing I’m worried please help
Am trying to send bank details but the link keeps on saying failed,don’t know what to do know ????
I have been approved, i waited for the link to choose payment method of choice but it never came instead an SMS telling me to go to post office, i’ve gone to every one in the pinetown area its either they dont have funds or or the system.is fown.since last week
Hi there
What do i do when you application is approve but did not get a sms for banking details
I applied and my application got approved and i sent my banking details, when i check on the website it says it was paid but i haven’t received any funds
MOSIA. AppID 980032. SA ID 980815..82. SASSA COVID 19 SRD Grant: Your details do not match ID. Visit SASSA website or phone call centre to correct.
I am married, I asked my brother to apply for me because I didn’t know how to apply and he used my old surname. My current surname is Lephatsi. I don’t know how to update it. Please advice because when I try to make new application it declines.
Thank you
Hi i applied for my brother and my nephew on the same day. My brother do not have a bank account and sent the payment option. However my nephew has been paid 22nd June, when will my brother get his payment.
Can you please resand my sms link I mistakenly deleted it
I lost sim card would you please resend me that message
Hello.. I upploed last month, I got banking details link,so I’ve been wating for bank notification but dololo so today when I check status it says I I was approved and got paid on the 27 of May so I don’t know where to go to collect my money
i got an sms with the banking link on the third of june but when i browser it fails even now.
Can you please resend sms I’ve lost the link
Can you please resend sms I’ve lost the link my number is 06***28111
I have got the link text but I can’t proceed with my application because I don’t have bank account…what should I do?????
Hi I applied for my sister Hlumisa this Covid 19 srd R350 then it’s approved but I mistakenly put my bank account details instead of her so what can I do change that I need your help ASAP
Thank you
Use the same link and try to change banking details Sizeka
Hey Isaac I hv applied for my sister bt we made a mistake on her name and they sent sms that we should update our details on website, should we re submit again? Coz we dnt find where we cn update?
I checked my status is approved but no sms
Status says approved but I haven’t received an sms for uploading banking detail. How do I rectify that mistake?
I have applied for myself and when I check the status it is approved ever since 17th of june but haven’t received any link to send the banking details now I’m worried
I got a pin code that says your banking details has been successful bt I don’t have a bank account so I’m not sure ukuthy imali isikhona yini coz they said they will send it with E-wallet…plz help. .
Hi the link is still popping the fail message I can’t send my bank details, is the problem on your side guys or what and what else to do now?
My status says approve and I submitted my bank details but not yet received any bank notification of money
Hi I was approved and ask to send my bank details but it’s says failed when I submit my bank details
I lost the link to upload my bank details pls send me again i was approved
Hi mine ai approved on May but haven’t received it
Hi Isaac my Grant has been approved even my banking details but I haven’t received the money
Hi Sinakho, please be a little more patient… I know this can be very frustrating…
Can u pls resend my banking link I accidentally deleted it pls my numbers are 07*****143
Hi I’m asking on behalf of my uncle , he lot the sms with the link to upload banking details, what can he do
Hi my uncle lost his SMS with the link to upload Banking details, what can he do
I would like to be send again the link to choose the sourcr to receive the money
Hi , my sassa grant application was approved and I only received a sassa OTP code and haven’t been asked for banking details
I’m not sure what to do
I received the sms link say I must upload my bank account three weeks ago and when I do it is failing, download what can I do it?
I did apply they said my details do not match can you please help how can I fix that details
Hi Isaac, I applied for my mom using my phone, so they sent her an sms saying her application has been approved and she must go collect her funds at the post office. Is there a way we can change so she can receive the funds on her bank account as she has currently done a back operation and cant stand not to mention in long lines. And she has to go herself cos she has to sign.
Please call Sassa on 0800 60 10 11
Thank u for ur help
God bless
Hi i got the message i should provide my banking details but it doesn’t agree to send the banking details what do i do now
Hi there. My application was approved but I did not receive the SMS requesting my bank details
Please a little more patience, if you don’t get the link in 7 days, you can call SASSA directly to enquire.
I received a sms stating
“Joel. App I’d 705073. SA I’d 870708..89. Sassa covid 19. Srd grant:
Your details do not match ID ”
Help how do I correctify my details plz. Candice 07*..81571
My application is been approved and said paid on 20 June but I haven’t received any sms or link saying I must fill my bank details
Isaac plzzz can you answer us we’ve been asking about the link that keep on showing fail message when we are crying to send bank details and also that 0800….does nto go true where can we get help den please guys assist us
Apiwe please respond with the link, I won’t publish it, but will look into it
I received message that says my application has been approved, then they give me the link on the 8 of June I’ve been trying to send my bank details, I fill in all the information on the link then when I submit it says failed, so am asking what should I do now
Hi i have been trying to submit my bank details as i got approval massage n asked to send bank detail bt it keep on failing i dnt knw what is wrong can u help
Did Sassa srd grant paid to any one who has send Nedbank account details?
How to update my information because they keep on saying I must update my info.
I was approved but when I try to send my banking details it keeps canceling ,please help
Hi, Please assist the link that was sent via sms for us to to provide with the bank details is not working because for the past three weeks I have been trying to submit my banking detail but it fails to I don’t know how to go about this as I have
I did a mistake on my bank details what to do
I did a mistake with my bank details can I because get a link to change that mistake
I received message that says my application has been approved, then they give me the link on the 8 of June I’ve been trying to send my bank details, I fill in all the information on the link then when I submit it says failed, so am asking what should I do now
Hey can you please assist me. My son has been approved and the link said his payday is 26th. But he has not yet receive the sms to confirm his banking details. Is there a link were he can go on and confirm his banking details. Thanx for your time.
Hey can you please assist me. My son has been approved and the link said his payday is 26th. But he has not yet receive the sms to confirm his banking details. Is there a link were he can go on and confirm his banking details. Thanx for your time.
I received the message that i should collect my R350 i lost my ID . What should I do.
I haven’t received any link sms but I am approved
Received sms saying my I’d doesn’t match my surname how do I update
I have been approved an paydate says 23 June but I haven’t received any SMS to submit my banking details
Must I go to Post Office with my smartcard to collect R350?
My application has been approved, chose eWallet first,but then later gave an FNB account only to find out the account has been closed,What do I do now?
I’ve receive an sms saying my applications has been declined why
Me too hle I’m so stressed
Please resend the link to upload my bank details because I have lost the message
Contact No:076*…033
The Link I’ve given doesn’t work what do I do to submit my banking details
My application has been declined while I’m not receiving any salary n I’ve never pay even a single day why?
My application is approval how can I send my bank details tnx
I need a link to submit bank information
If it has been more than a week, please email SASSA on srd@sassa.gov.za
If you send email to this address it will give you an automatic reply,so no one reply and That 080 060 1011 does not work also even if you try the link early morning still it fails, this thing is real frustrating no where to get help even when you go to sassa they say they can’t help you they know nothing about this you should call that 0800..,when you go to post office they also say you must go there only if you have a message That says go to the post office
My application have been approved , I delayed sending my bank details can you resends the massage again
Tnx
Can you please resend the link via message I lost the message my ID number is9810310212082
I have received a link of approval but when I go through it to submit my banking details it failed
Can you please resend the link via message I lost the message
Please call customer care on 0800601011 to report this matter
hi I have received an sms with a link requesting for banking details however when going onto the link and filling out my ID number theres a pop up saying FAILED. I have been trying to access this link since 04/07/20 however it fails all the time. What is the next step?
On the status link it says approved and paid but still havent gotten an sms from my bank notifying me with money in…
You will get paid Rothi, it can take up to 7 days.
how do i send my bank details,because when i check my status it says approved ?
I have revived a link of approval around June, I’ve been trying to submit my banking details it failed. Please help
Received
Good Day Caroline, I have contacted SASSA regarding this problem and I haven’t received a reply yet. I am sure the spokesperson will get to the bottom of this ASAP!
I have received a link of approval around June, I’ve been trying to submit my banking details it failed. Please help
I have been approved for may but i did get an sms
Me 2
I have been approved for May I didn’t get the Sms now it’s saying pending for June call center number dose not work the email it’s Automated know answers where do I get help
I was approved on 3rd of july and I’m still waiting for sms link for submiting bank details
Please send the message again because I lost my phone and I just did a sim swap Friday
I recieved an sms that I have been approved with a link to send my banking details but I lost it please send it again
Good day my father application it was approved however the banking details we entered the account was closed so we had to re-open a new account how do we update it Thanks.
Hi
May application approved. No link received to send bank details. June pending.
When will I receive my link to forward bank details?
Greetings. I applied for the SASSA SRD in May and was approved and requested to upload my banking details in June. However, i uploaded banking details of a dormant account which has not been working. How can i update my SASSA SRD banking details with new and correct ones?
I didn’t receive my 350 at bank account, I’ve received it on post office while banking details are updated , problem is the post offices on my area are slow and I’m traveling Avery day because I found lot of people at post office at morning and go home without money,so can I resend banking details to sassa
I have been approved but have not received a link, it’s been more than 7 days. I try to call then but they don’t answer
My application has been approved but I have not received a link/ sms yet it’s been more than 7 days now.
Hello
My application was approved and a link was sent to me to upload the banking details but it keeps on popping “fail” till now,so what must I do going forward????
Approved but no sms
HI I AM SHERAZAAN
I DID THE APPLICATION FOR A FEW PEOPLE IN MY AREA,AND ONLY 1 PERSON RECEIVED HIS MONEY
SO WITH MY UNDERSTANDING IS THAT THE PEOPLE WITH APPL ID THAT IS WAITING ON SMS`S,SO WHAT WILL HAPPEN IF THEY ONLY RECEIVED THEIR SMS`S IN THE 5TH MONTH WILL THEY GET THEIR FULL MONEY OR JUST 1 MONTH,WHICH I THINK ITS NOT FAIR,CZ ITS NOT THE PEOPLE`S FAULT THAT THEY ARE STILL WAITING
PEOPLE ARE SUFFERING AND CANT COPE,PLEASE WE NEED ANSWERS
Mine is funny cause i was approved in may and after trying for days to get hold of sassa and waiting for hours for them to answer the phone, Finally a lady did answer the phone and she was so rude I asked about the sms and she said so what can she do for me and I told her that I didn’t receive the sms she was like so what do you want me to do sir? I was like i need to know what can i do to get it. She said i will have to wait for it as it send automatically and without even giving me a chance to explain more she hanged up the phone. I was like woow
I have received an sms directing me to collect my R350 from the post office; the problem is that I can’t find my ID and I’ve done an affidavit for that. Will I get my grant with the affidavit?
please update my request for sassa covid grant
I got sms from Sassa said that my details does not match
Hi my application is approved since May but I haven’t asked for my baking details ????????♀️
I have got approved in may and got smas that indicates that I must go to post office on Wednesday 16 July ,while I’ve sent banking details but money go to post office so I don’t know the problem,so can I resend banking details cause post office are running slow and many people need money to buy,as like me I’m traveling eveday using my last money to go to post office an find northing at post office,help me to update banking details so that I can get it early without making contact with people ,to reduce spread of corona viruse
How long do you wait until you get approved?
Post office is not a option. The cure is to much and always they run of cash and send people back many times
I applied for some1 and status is “Approved” been waiting for the sms link for bank details ????♂️????♂️
hi all i applied in may 11th its showing approved status for may and June even gives a payday i have been to post office they say i must have sms. i loaded the e wallet way i choose standard bank no money yet what do i do the call center number doesn’t even work
I have been aproved but I lost the simcaRd I registered with so I don’t know what to do when I check the status online it says approved and I can’t get the link to be able to put my bank details
Can you please resend message I deleted by mistake
Can you please resend me message I lt deleted by mistake
Please resend message
I’ve been sending emails requesting for my number to be updated