For the past few days, the SASSA system has been up and down – unemployed citizens of South Africa who qualify for the grant have been able to check their R350 SRD status – while may have been approved and still waiting for the SMS from SASSA providing the link to submit method of payment.
Many others have been failing to submit their banking details as the system returns the ‘fails’ message pop up. SASSA has reassured that those who qualify will get their full salary regardless of how long it may take.
What do we know so far?
- 13 million applications were received across different application channels.
- Duplicate applications were identified and eliminated.
- 6 578 762 single applications remained
- To date 3 277 660 applications were rejected
‘Please note that SASSA has been experiencing high application volumes in the first couple of weeks. Many people also apply more than once or apply on all the channels. This delays the process as SASSA will only consider one application. Please be patient, they will revert back to you as soon as possible. Every applicant will be advised as to the outcome of their applications’
The best thing possible to know is to be a little more patient. If your account is still pending, you will know the outcome of your application – everyone will – no matter how long it may take.
At the point it time, a lot of people may feel ignored, however, dealing with millions of applications and queries is definitely daunting and patience is required. SASSA updates once in a while, but will hear from it soon.
‘Verification process takes time. Please bear with us, we apologies for any inconvenience this might have caused.’
South African COVID-19 Information Portal
iBusiness on COVID-19