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SASSA update: ‘pending’ and ‘unpaid’ applicants

Things are easing up as a heavy burden has been offloaded, as we see a lot of applications getting approved and paid. There is also a high number of applications that are still pending, and some have been approved and yet unpaid. The R350 Social Grant Relief has caused such a stir when SASSA systems went offline last week.

The system was back online from Sunday and continues to approve and pay those who have successfully applied for the R350 Social Grant for the unemployed. A whole lot of people have been applying more than 2 to 4 times, and some unnecessarily reapplied soon as they see other people getting feedback on their application.

SASSA is currently busy making payments and approving applications. Having said that, with a little more patience, SASSA will reply and communicate the outcome of each application.

It’s clear that most people’s applications are still pending, whereas some have been fully approved and yet not paid a single cent despite having applied earlier in time.

If you don’t have a bank account and have just been approved, you should select the ‘No’ option when asked if you have a bank account, under the link from which you should verify your banking details, and you can select a bank of your choice for cardless services.

The Regional Contact Numbers for Social Relief of Distress (SRD) Applications. CALL SASSA National Call Center: 0800 60 10 11 or email: grantenquiries@sassa.gov.za.

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318 comments

Faldie 13 August 2020 at 12:22 am

Hi I have applied in June alrdy bt not paid yet I did check I’ve been approved but I didn’t get my sms on my phn yet what should I do

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Daniel Lebeta 11 August 2020 at 3:20 pm

Why they dont give us sms that tell us the reason why our application says declined

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Alpheus poni manyala 11 August 2020 at 2:31 pm

Hi since I applied on may it says I am at seta our learneship ended February can u assist with the matter

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Kutoane Kgantse Merriam 11 August 2020 at 2:27 pm

I applied when the whole process start at first it was declined then pending,now all of a sudden it is declined.The reason being irp5 registered. Since i was born i have not worked to any employer so how did sassa arrived to that irp5 thing.even with my own eyes i can not even point that thing called irp5.i was a student my whole life till now i was never employed .please help.

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Dikeledi Motsatse 8 August 2020 at 5:52 pm

Iv only got my 1st payment for May but since then it has been pending for the past two months, I just wanna how long should we wait for other payments because it has been a long since I got my 1st payment on the 04th of June..?

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Gezani Hamilton chauke 8 August 2020 at 5:14 am

I APPLIED IN MAY THEN I FAILED TO RETURN BACK THE OPT BECAUSE MY PHONE WAS NOT REPORTING WELL THE MASSAGE THEN THEY DECLINED ME AGAIN I APPLIED IN JUNE 10 2020 BUT STILL NOW ARE STILL PENDING HELP

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Pumla Mpapa 7 August 2020 at 12:09 pm

It is so sad, I applied with my correct names but my application is declined. I received a message that says my names are not correct I must consult with home affairs. I went to home affairs there is nothing wrong in my ID, my names are correctly written. My hands are tied I don’t know what to do. I called the call centre they harshly answered my call referring me back to home affairs again

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Tebadi Maria Shongwe 7 August 2020 at 11:31 am

I applied in May got paid 350 in June but now status says pending. What went wrong.

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Maggie 7 August 2020 at 7:44 am

I applied in May then I got paid since then wen I check my status since June it says pending must I wait till it says approved or must I forget about it

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Phumlile 6 August 2020 at 1:33 am

I tried to apply for my brother, the message came back says, my no.is 07**…765 the application is not mine.

“SIBUNZI. AppID 808662. SA ID 760804..80. SASSA COVID 19 SRD Grant: Your details do not match ID. Visit SASSA website or phone call centre to correct.”

Please help it seems like I have used the money according to his words and I’m so frustrated because I didn’t receive the money. And the other thing that I have received is the OTP no.but I don’t know how to use the otp.
Looking forward to hear from you sassa
Thank you

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